A Call of Duty player outraged by an unjustified ban from Modern Warfare 2 is reportedly making waves after visiting Activision's offices in Austin, Texas, to attempt to "talk to an employee" about his problem.

In a Reddit post (opens in new tab) deleted by a moderator on the r/activision subreddit, the player stated that he was banned from Modern Warfare 2 on October 28 After his ban appeal was denied, they set up a new email address and repurchased the game on Steam, but was banned again on October 29.

"Today (October 31), since it was impossible to talk on the phone, I decided to go to the nearby Activision office in Austin, Texas, to talk to an employee."

"I was met by security in the Activision parking lot and told I could not speak to anyone.

According to the posting, the security guard relayed the message, but there was no contact between the submitter and the Activision employee." The player concluded, "The fact that I can't talk to anyone at Activision Blizzard is very frustrating when I just want to enjoy this game that I spent $140 on.

While frustration with unresponsive customer support is understandable and common, it is never a good idea to randomly go to a studio office and "talk" to the first employee you encounter. For one thing, if you do end up talking to someone, that person almost certainly will not know what you are talking about or how they can help you. In these times of heightened political tension and workplace violence more common than ever, this is an act that can have very bad consequences.

Jacob Garcia, an associate producer at Aspyr Media, made that very point in a now-deleted tweet. He wrote, "These employees are paid $15 an hour and still can't afford the rent which they split with the other three." 'Do not visit the game developer's office. It doesn't help and it puts you in danger."

"Honestly it's horrible, what the hell lmao," tweeted Corsair's social media manager caehlin (opens in new tab)." The idea that people would show up at our building for something like this, or worse, with an agenda, was my biggest fear while working in support.

"I've also been wrongfully banned without any fixes (before), which sucks, but it's not like that's grounds for Karen to be a gamer," tweeted Twilo developer advocate tyrant Siren (opens in new tab)." It's literally not the workers' fault."

In contrast, many replies to the original post on Reddit (opens in new tab) enthusiastically supported the action.

"Thank God someone is taking action. I can't believe there is no real customer support," redditor csrano wrote.

"I was going to go to the Santa Monica office this weekend. All I wanted to know was that they were aware of the situation." It's strange that they couldn't take at least 5 seconds out of their day to tweet explaining that they are aware of the situation. I am interested to see how they will be compensated, because at this point it is not enough to just lift the ban."

Some redditors pushed back their support for the original post, urging Activision not to launch a "vigilante campaign" against its employees. 'It's a fucking game. Go outside, play another game, whatever," Big_Slice_Gaming wrote. 'It's never nice to show up at a studio like that. Being online as a developer is horrible enough. Having angry fans show up at your workplace is downright horrible. Let's not do it."

The post also claims that an Activision employee told a security guard that it would take "a few weeks for the wrongful ban to be resolved" because they were short-staffed, which could be taken as an admission that there was a problem with erroneous banning. However, it is also possible that this is an attempt to get this man off the property or at least to try to moderate the situation. We have asked Activision for comment on this situation and will update if we hear back.