You've probably seen posts on social media that say, "I ordered this item from that company and they sent me something else. Sometimes the story is genuine, sometimes it is made up to get attention, but rarely does it go further than that. However, when a Reddit user claimed that UK online store Overclockers had sent him an RTX 4070 Ti for an RMA but returned a GeForce RTX 3050, the retailer vehemently and publicly denied the claim on Twitter.

The story began with a short post on the PCMR subreddit just a couple of days ago, claiming that the OP sent Overclockers an Inno3D GeForce RTX 4070 Ti that he purchased from the retailer 6 months ago. I am assuming that an RMA was requested and the store complied and requested that the card be sent to the store for testing or whatever. This is something I have done many times myself over the years and I am sure you have experienced this as well.

However, the OP attached a photo of an RTX 3050 and claimed that this was what Overclockers had sent back; Reddit's investigators determined that the card in question was most likely an OEM model, possibly from a pre-assembled Dell or HP PC. Reddit sleuths determined that the card in question was most likely an OEM model, possibly from a Dell or HP pre-built PC.

It is unclear exactly what was said between the OP and Overclockers, but Overclockers was upset enough to post a comment on Twitter about the situation, in which the OP sent Overclockers a package of the RTX 4070 Ti in question stating that it was considerably lighter than the weight of the RTX 4070 Ti.

I honestly find this response somewhat unorthodox. I have had situations in the past where I have had to question a retailer's actions, in some cases I was at fault, in other cases the store was at fault. However, the seller never came out publicly to disclose their stance on the issue. Then again, I never turned to social media to share my issues.

Overclocker's response naturally led back to Reddit, where it developed into a new discussion, with some comments taking the retailer's side and others supporting the OP's argument.

Normally, I would not pay attention to such things, but with more people being drawn to it, it is worth seeing how this issue is ultimately resolved. Because if the OP's claim was false and he was hoping to get the RTX 4070 Ti for free, then it is a good thing that such a thing is exposed and shot down. On the other hand, if a retailer is intentionally avoiding exchanging for a legitimate RMA, that is worth reporting.

It could be a simple misunderstanding, a mistake at the warehouse, or a crossed wire in the inventory tracking system. It could have been someone else, such as a courier, who put their hands on the package, which could further complicate the situation. Hopefully this issue will be resolved peacefully, but it will be interesting to see if either party will publicly announce a solution, whether it is an apology, retraction, or admission. As the saying goes, let's focus here.